December 24th, 2014

If you are someone who thrives on managing a project team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges, our Project Manager position may be the position for you!  If you are goal oriented, passionate about your career and committed to making a positive contribution to the team, read on!

 Mirror Show Management exists for only one reason—to exhibit greatness in serving our customers and inspiring a deep trust that results in long-term relationships.

We believe at our very core that MSM is different. And that is because our people are different. They are the everyday heroes behind the scenes and behind our success. They wear steel-toed boots or business casual—but they might as well wear capes and tights. They are truly the power and passion that drive MSM.

But our success is merely a reflection of our customer’s. We only pack up and call it a good day if our customers consider it an outstanding one. We’ll do virtually anything to achieve that. And that principle has been the foundation we’re built on.

You will be an everyday hero who exhibits greatness and sets us apart from other companies!

Position Description


This position functions as a member of the Mirror Show Management Operations Team and reports directly to the Manager, Project Team.

The Project Manager is responsible for planning multiple tradeshow projects per year in order to accomplish the project goals and produce the products required within constraints such as time, cost and agreed quality standards.  The Project Manager must create and maintain a project plan that communicates tasks, milestone dates, status and resource allocation.  The Project Manager is also responsible for post-show follow up, including the creation and distribution of internal surveys and quality reviews.


  • Project Management
  • Communication
  • Project Accounting
  • Post Show Follow up

Required Qualifications/Skills:

  • A minimum of 7 years of project management experience with significant project management and implementation experience
  • Trade show and construction experience a plus; must have the ability to read construction drawings.
  • High level of organizational, planning & problem solving skills
  • Exceptional project management and organizational skills;
  • Detail-oriented
  • Proactive, hands-on individual with the ability to multi-task, manage time effectively and prioritize with minimal direction in a fast paced environment.
  • Knowledge of graphic design and production.
  • Excellent communication skills.
  • A team player that works well with others to achieve common objectives.
  • Strong PC skills, including expertise in Microsoft Project, Word, Excel and PowerPoint.
  • Must possess the capacity to problem solve and think proactively
  • Must be a highly motivated self starter

 Principal Activities:

  • Project Management
    • Assembles a project Team by Identifying resources needed and assigning individual responsibilities
    • Creates and uses charts, spreadsheets or other appropriate tools to manage people and tasks
    • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
    • Provides the project team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges
    • The Project Manager will need to exercise good judgment in whether tasks should be broken down into smaller detail or not
    • Manages day-to-day operational aspects of a project and scope
    • Manages the work or parts of the work that may be done by third party contractors, managed and coordinated by the Project Manager.
    • Reviews deliverables prepared by team before passing to client
    • Effectively applies MSM methodology and enforces project standards
    • Minimizes MSM exposure and risk on projects
  • Communication
    • Facilitates team project meetings effectively
    • Holds regular status meetings with project team
    • Keeps project team well informed of changes within the project plan
    • Effectively communicates relevant project information to MSM management
    • Resolves and/or escalates issues in a timely fashion
    • Understands how to communicate difficult/sensitive information tactfully
    • The Project Manager must anticipate and catch deviations from a plan or schedule early and keep all participants and stakeholders informe
  • Project Accounting
    • Tracks and reports team hours and expenses on a weekly basis
    • Manages project budget
    • Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project
    • Analyzes project profitability, revenue, margins, bill rates and utilization
  • Post Show Follow Up
    • The Project Manager is responsible for bringing the project to a close, which includes creating an end of project report or evaluation document, holding post show review meetings and activities, and capturing and using relevant lessons learned

Key Challenges: 

  • Provide a high level of customer satisfaction with internal and external customers
  • All Trade Show Projects successful and under budget
  • Assist in move toward green production methods

Performance Measures:

  • Effectively applies MSM methodology and enforces project standards
  • Effectively utilizes @task to manage people and tasks
  • Holds post show review meetings and activities, and captures relevant lessons learned
  • Assist with process changes to improve MSM quality

Aligns with our Core Values:

  •   Is a giver, not a taker
  •   Will do anything for our customers
  •   Has a positive attitude and always finds a way
  •   Thrives in a demanding environment


MSM believes that an employee’s attitude toward their job and co-workers is just as important as their expertise.

An appropriate attitude to work is demonstrated when employees are positive about their job responsibilities, enjoy coming to work, providesupportfor one another, are willing to take on new tasks, work hard and take their responsibilities seriously while carrying them out in a professional manner. Creating and maintaining a positive attitude across the company is important for morale, problem solving, skill development and ultimately productivity in the workplace.

Conversely, those who consistently demonstrate a negative attitude or negative thinking can have an adverse effect on the workplace, impacting individual work performance as well as job satisfaction amongst co-workers.

As such, MSM believes that attitude is an important performance criteria and it is incorporated into our performance evaluation process and will be measured accordingly.

Please note:  travel to shows may be required on an as-needed basis.

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